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Hulu.com - No.2 video website in the US

Apparently, advertising to the general public helped NBC Universal’s Hulu.com to attract more visitors - increased by 33%. This growth shot their number of video views to 309 million making them the no. 2 video website in the United States.

What else is new with them?

Option to watch a video commercial-free:

watch-commercial-free-video

They seem to be piliot-testing a new option for users to view an extended commercial before the video begins and enjoy the rest of the TV show commercial-free. This essentially removes the ‘interruptive’ element prevelant in TV (and Hulu as well) advertising. But, from the perspective of the advertiser this may not seem a great value proposition. .A user can easily mute his computer for a couple of minutes and then get back to the video to watch it commercial-free. The likelihood of someone watching the commercial is more if the user watches the video with nomal commercial breaks.

Hulu goes social

Hulu.com realizes the importance to be a part of the social networking web-space. You can now add your friends from Facebook, MySpace and other networks. This also lets you share what you saw on Hulu.com with everyone in your network. Creating a community around their brand could go a long way.

Recommendations

Still in ‘beta’, this feature recommends you shows depending on your interests and your past activities on Hulu. Not sure what is the basis of determining this. I tested it out with my account and it picked up some videos from the ‘Comedy’ channel. I usually watch ‘Comedy’ shows and have never seen anything else on Hulu so it seems to be one fair reason for having recommended those videos.

Are you on Hulu.com a lot yourself? Add me to your network: 5cdc2eb818743efeb38055876164c8ea1236884720

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Twiistup 5 - tech startup company showoffs at a hangar

I attended Twiistup 5 yesterday at a private hangar at Santa Monica Hangar. You could call it a 21st century form of expo which was held from 7 PM - midnight. Twiistup has been around for quite some time and apparently this has been the biggest till date with over 600 visitors. The best part about this event is that it’s unlike a conventional tradeshow which are mostly held in daylight and are formal in nature. Grab a beer, a cigar and if you are hungry get a cupcake; roam about in a lounge-like atmosphere and stop by one of the start-up company’s booths to play around with their product/service. I will not say that this is a geeky conference as there are  a lot of ideas that any manager/entrepreneur could use after attending it. But yes, you will find a ton of geeks :-D

Upon speaking to many start-ups I realized that there were many who were backed by VCs and angels; while on the other hand there were also those funded by the founders themselves - so Twiistup presented a platform for them to show off their company and connect with some investors. For me, it was merely a networking event but I found a lot of interesting business models as well.

“Ad revenues is not always the only source of revenue for a web start-up. There’s premium subscription, pay-per use and many more.”

 

Myself, Daniel and Scott - the Pepperdine MBAs at Twiistup!

Myself, Daniel and Scott - the Pepperdine MBA students at Twiistup!

The most common feature of all these start-ups (mostly web 2.0 services) was “convergence”. They let you show your updates from across different platforms such as twitter, Facebook, wordpress blogs, Linkedin on one website (such as chi.mp). “Convergence” in terms of being able to connect with various non-profit organizations from one website was enabled by causecast.com. Another example of convergence was the scour search engine which can fetch search results from Google, Y! and MSN and use its own algorithm to put the best one at the top of the query results. 

So where were their revenue streams? I did ask this question to many of the startups (which were mostly only looking to build audience at this point and did not seem to have a revenue model). Surprisingly to me, not all of them said ‘advertisements’ (while many others had no clue how they were going to make money). Some companies already had deals with partners who enabled their service which could sustain them as the company grows. For example, if you are a website that brings together all the shoe manufacturing companies together on an electronic marketplace you would charge the suppliers to pay you a fee to be displayed on the website. Although, initially you would not expect them to pay as you are still building an audience. How else could you make money with your Web 2.0 startup? There was also another way to generate revenue. Say you came up with this excellent tool for your iPhone that lets users access and connect with specific businesses such as hotels or car-rental companies. You would need their company information, their IT resources and create a custom design to be shown on your website, your mobile tool, etc. If you are dealing with brick-and-mortar businesses it’s likely that they don’t have the expertise and even if they do, they don’t know how your tool could help them grow their business. If you are enriching their business, you might as well consult them with their online/mobile marketing strategy. If your tool is useful and can enrich their business, they would be more than willing to pay you for your knowledge.

“Another observation I made was that so many start-ups which provided a one-stop shop web 2.0 startups such as Twitter had them because of the audience that Twitter or such other services have. But what if they go kaput because of no revenue model? I don’t mean to be cynical, but it’s just a thought. Especially, when so many start-ups are based on a service like that. Apparently, Twitter would get one soon, but no solid ideas as of now.

Taking a step back, let me talk a little about who I met at the event. Investors, entrepreneurs, techies, geeks, head-hunters, prospective employers and MBA students :-). I could go on about the interesting people from various fields that you could meet at Twiistup. But, if you fall under any of the following categories, it’s totally worth attending Twiistup!

 

  • Someone who likes to read different blogs on the interenet and loves Google and wants to party on a Thursday night
     
  • Someone who thought he knew so much about social media and thinks that it’s just crazy and a lot of fun
     
  • Job-seekers
     
  • A budding entrepreneur
     
  • Someone who has extra money, loves to criticize, analyse and make money from an idea - investors
     
  • Someone who’s really ignorant about internet startups and thinks its a bubble 
     
  • Most of all - headhunters - who are looking for new talent (I’m looking for a summer internship :) )

 

What else is there about Twiistup that you should know?:

  • If you liked a startup gives the participating companies a pebble, those startups with the maximum number of pebbles win. No idea what they win though!

 

Causecast.com lets you broadcast your cause! They got my pebble! :-)

Causecast.com lets you broadcast your cause! They got my pebble! :)That's Nate from CauseCast.com. They bring together non-profits so that you can connect with them from a single interface. You can also create your own communities for any cause close to your heart.

 

  • Loads of freebies - t-shirts, coasters, stickers, glow sticks, t-shirts, food, drinks, pens, mouse-pads, t-shirts and more :) 

    Check out the $1 note - that's scour.com's incentive to use their search engine!

    Check out the $1 note - that's scour.com's incentive to use their search engine!

  • Drinks, drinks, drinks
     
  • Free Business ideas
     
  • Guitar Hero, Beanbags and free cigars! :)
     
  • It costs $75 in case you didn’t win that FREE ticket (they have contests and give-aways!) or don’t have a friend who can sneak you in
     
  • No idea when Twiistup 6 is going to be held but I hear in the next 3-4 months. Keep checking their website or connect with them on twitter! and remember to watch-out for the give-aways. Unfortunately, I didn’t know about it but I might know someone to sneak me in for the next event :D
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Seth Godin on ‘Stories’

I came across this video of Seth Godin presenting at Google. He’s describing about how Google tells a ’story’:

http://www.youtube.com/watch?v=AZnYRaQfjK4

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Your ‘Stories’ on the Web 2.0 Landscape

story

I’m reading a very compelling book on business and management. It’s called A Whole New Mind:  Why Right-brainers will Rule the Future and it’s a must-read. I would like to write a review about it some time soon as I complete it but for now let me tell you a little bit about one of its chapters - Story. Telling a ‘Story’ or dispensing knowledge by way of a narratives can be a valuable insight about who you are and what you do. This is especially true in the age of Web 2.0 where you are closely and continuously interacting with your target audience. A story is nothing but..

understanding something “in context” which can leave memorable impressions in the minds of your target audience.

Mass-media advertising such as television commercials have always been around and will always be around because of this very reason. It allows marketers to tell a unique ’story’. What are the benefits of telling a story anyway?

  • A story lets you be more creative with your brand and mould it depending on your target audience. It can be in any form - video, poster, an actual story, your blog.
  • Every story is unique and if well-said it can be a lasting memory
  • A story lets you sell more than just your brand - an experience or short preview how it would be to use your product/service

I found some unique examples of ’stories’ on the net that I would like to share with you:

  • Pepsi tells a story about generations with this video advertisement while blending their brand’s purpose: to refresh everyone!
  • This is a website by KitKat. What does it do you ask? Check it for yourself and tell me why it’s telling their story…
  • Google tells us a mix of stories that has made for a strong brand. We’ve all heard about how Google is known for not using mass advertising as a means to promote itself but rather relies on word of mouth. Google is characterized as being ‘good’. Why?Their tagline ‘Do no evil’ is one reason but there are various other reasons too: one of them being that they don’t believe in mass advertising which is often considered as an ‘evil’ by consumers. Google enjoys this reputation of being ‘good’ with its users for another important reason: their design tells users that they are good:->Clutter-free websites that load really fast
    ->User Experience over glamorous websites
    ->Intuitive design
    ->The Google Blogging culture: transparent, honest, personal and casual in nature - their blogs make you feel they like you are talking to a friend.

    All these factors above along with their tagline ‘Do no Evil’ makes an awesome story, doesn’t it? Do me a favor, check this blogpost and tell me if you think Google’s good…

Remember: “The universe is made of stories, not of atoms.”

Do you see any stories on the Web?  please share it here…Do you have your own story to share? Even better… :-)

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Video Advertising versus Video Marketing

I asked a question on Linkedin (in extension to my previous blogpost) to survey how enterprises are using video advertising as a tool and I realized that it was a severely vague and one that could be easily misinterpreted. So this post is now sort of a clarification as well as an extension to the previous one. 

There are different ways in which you can use video for advertising on the internet:

  1. Create a channel on YouTube and promote it. Let your videos point to your landing page i.e. your website
     
  2. Create a Video and sign up for the YouTube advertising program to play your Video Ads displayed within YouTube videos. Everytime someone clicks to play your video, you lose advertising dollars. Then the video obviously has a link that could take the viewer to your website.
     
  3. Viral Video advertising: Create a video, share it. Let others share it. Enable them to share it with others and so on and so forth.

Whether it’s either of the three ways above (or so many other combinations that are possible), you simply want your videos to drive traffic to your website.  Although, fundamentally speaking, there are two ways of using video:

A) Create a Video advertisement that is a sponsorship for a Hulu video - much like TV advertising. Or as in 2, click-to-play on Youtube

B) Create a Video Marketing Campaign where the video is free to view by anyone and everyone but is combined with the power of social media such as Facebook, YouTube Channels, a viral campaign, a Facebook application or anything.

From the response I got on my Linkedin question, it seems that video marketing is being used more widely as an enriching user-engaging tool. Although, from what Video ads one can see on YouTube, video advertising seems mostly prevalent with MNCs or Fortune 500 companies as they are not affordable as PPC ads.

I want to explore this area further in my blog posts and would like to know your views as to what you would like to learn more about it. Please leave your comments and suggestions.

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Video advertising for your business. Yes or no?

video-advertising for your business?I was watching an episode of The Simpsons on Hulu and thought of writing this post. Around six months ago we wondered how YouTube would find ways to monetize their business. At this point in time, they already have an advertising program in place and serve over 100 million videos a day. Their revenue potential out of video advertising is estimated to be over $150 million (a very rough estimate). While there are many roadblocks that YouTube and many other ‘legitimate’ video-sharing websites need to surpass in a free world of content-sharing such as copyrights violation, content protection, etc., there are a few things which are certain (as time has told):

  • While one can not say for sure if TV will be extinct in the next couple of decades, one thing’s for sure video is here to stay on air or online!
  • Television shows, movies and other videos online present new opportunities for companies to market their products and services.
  • More and more production companies and studios are accepting these online avenues to syndicate their content. Some also willing to start off on their own such as Hulu.com (started by NBC Universal).

So what’s so great about advertising on video-sharing websites, anyway?:

  • It’s more about the combination of contextual and video advertising that is very appealing. The consumer does not click to visit the website of the advertiser or his specific landing page for that ad but rather clicks to watch a video. The idea of watching a video is in itself a much enriching experience than visiting a website.
  • Search engine advertising was excellent business model as it was non-intrusive and contextual. Video advertising has the same benefits but more (only in case of YouTube). From the perspective of a business, a video advertisement let’s you send out a much more ‘fancier’ message and can ‘emote’ your message better. For example, check out this Cheetos advertisement the brand is truly personified - bold, mischievous (and ridiculous I think! :)):http://www.youtube.com/watch?v=TPuq8F8_SR0

What are the cons?:

  • Intrusive opportunities of video advertising may not be favored online, such as those provided by Hulu.com where videos are sponsored, meaning, they show ads while the video is being played just as a commercial break on TV. I really doubt people are used to such intrusive advertising in this age.
  • Video advertising is costlier than search engine marketing compared to search engine marketing. Period. Click here to see some stats.
  • Video advertising has additional costs of production attached to it compared to search engine advertising where you need a simple text copy.

Comments on this post? Shoot…

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Why Web 2.0 for your enterprise?

First of all, thanks for reading this post. This is the first post on BQ in it’s new avatar as a business/internet marketing blog. To learn more about me, click here.

I think it’s imperative to start this blog by answering some fundamental questions related to the wide world of online marketing. By ‘wide world’ I mean the various tools and avenues available for agencies and companies to promote businesses on the net; such as search engines, websites, social networks, blogs, etc. Of these, social networks and blogs have gained tremendous importance in online marketing plans recently.

Although, Web 2.0 is not restricted to just social networks or blogging and its scope is much broader.  So, let’s understand what Web 2.0 is really all about…

The term was first coined as the name of a conference held in 2004 in San Francisco. Over a period of time, it has been used to define the new age of the internet where consumers have control over the information. Tim O’ Reilly says that Web 2.0 is a platform that offers an “architecture for participation”. To extend this further, one could say that Web 2.0 allows users to decide the content they want to see, often writing the content themselves. Web 2.0 enables users to integrate information seamlessly across various platforms. For example, a picture from my Shanghai trip album on Flickr may be ‘geo-tagged’ on a Google-Maps based website that marks the picture on it.

From the standpoint of an enterprise, Web 2.0 presents ample opportunities in branding, advertising and sales promotion. All this comes in addition to being able to track user behaviour. Of course, there are certain pitfalls that companies need to watch out for but I would like to leave that discussion for further posts on this blog.

Various corporations are heavily engaging consumers with Web 2.0. They are using Facebook applications, MySpace pages, viral advertising campaigns etc.

Here are some interesting examples:

On the face of it, Web 2.0 sounds like a simple task. Ideas such as - ”Let’s make a Facebook application that’s fun for our consumers to play around with” or “Let’s start a blog to inform them about our latest product offerings” are mere gimmicks if they are not sincerely integrated with the overall marketing strategy of the business.

As tempting as these tools sound, they are also a lot of hard work. The amount of resources involved are also large because with Web 2.0 you need to be consistent and continuous. Thus, it is a crucial decision which will engage your employees, money and time in the long-term.

Moreover, not every Web 2.0 tool may be useful for the current needs of your company.

Here are a few characteristics of Web 2.0 which every marketing manager must know before diving into Web 2.0 marketing:

  • The 2 Cs of Web 2.0 marketing: As mentioned earlier, Web 2.0 marketing has to be continuous and consistent. Imagine building a facebook fan page for one of your most popular products and promoting it heavily. Over a period of time, you will build a network of thousands (or even millions) of Facebook users who are satisfied clients. As you may already know - It always costs more to bring in a new customer than to retain one; but, it still costs to retain that customer. You have to continuously and consistently send holiday greetings, offer promotions and make them feel worth about having become a fan of that product. Every user interacts with hundreds of brands in his mailbox and more recently also on social networks. So, unless your brand is out there, it’s easier to be forgotten.
  • It’s a two-way street:  The charm of Web 2.0 is its ability to respond to feedback and steer it as per what the customer likes. With every communication be it through a MySpace page or a tweet to your new product’s landing page, you are also getting to know if this is really working out for you. With Web 2.0, you are getting subjective feedback as well - often from the clients themselves - product requests, improvement suggestions, popularity measurement, opinion polls, etc. You are not just pushing a product which the consumer needs but actually something that he really wants!
  • Web 2.0 is a party place: Web 2.0 is like a party place. You can understand your customer very easily when you meet him in person and that’s exactly what Web 2.0 let’s you do. You not only get to know what the hobbies of your potential customer/customer but also get to interact with him at a more personal level - just like in a party!
  • Subtle form of advertising: Web 2.0 tools allow a boastful salesman seem like a casual referrer. I reckon a watch-selling company tweeting me about their latest offerings. The likelihood of someone clicking that link to open the product’s landing page is very high compared to a banner advertisement or a search engine sponsored link. Moreover, every time you tweet, send a message, blog, you are being more informative rather than being pushy about making a sale.
  • Create a Brand-following: Viral advertisement forwarders, number of followers on twitter, your blog’s RSS subscribers all speak a lot about your brand’s popularity. With every user connected over these platforms with your brand, you are creating a larger brand following that is only waiting to be tapped for more business. Creating and retaining your brand following is important and a resource-intensive process - again a red-flag for the marketer to be C and C.
  • Drive online sales to another level: Web 2.0 marketing does not start at the landing page of your website. It is so powerful that it could actually end there. If used effectively, your click-to-action conversion rates will be 100%. This means that you have your target market convinced enough to make them purchase whenever they arrive at your website. This is possible because you have already told them why you want them to buy your product. You informed them about your new promotion for the Christmas holiday on Twitter and your blogs informed them how socially responsible you are as a corporation!

If you are reading this post to know more about how Web 2.0 could be used for your enterprise also feel free to e-mail me your questions. Do leave your comments and suggestions to improve this blog. Web 2.0 is exactly about that, it’s ‘procreation’ of content with the audience - such as yourself in this case!

If you are one of those who has read various similar blogs on online marketing and have not often found what you are looking for, let me know and I can write about it!

Before I end this post, I would like to leave you with some food for thought. Below is the link to a question I asked to my connections on Linkedin. Check it out and contribute if you wish:

http://www.linkedin.com/answers/marketing-sales/advertising-promotion/internet-marketing/MAR_ADP_INM/403905-883447?browseCategory=MAR_ADP_INM

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Bombay Quotient: What it was supposed to be…

Over a period of time, an idea rots. This one mutated into a personal blog! Bombay Quotient was supposed to have a central theme with content from multiple bloggers (mostly based out of Bombay…err…Mumbai). Well, I think I never paid too much attention to the execution part. But hell, I don’t want to keep this idea to myself and let people know why I booked this name….a long time back! Here’s what Bombay Quotient was supposed to be:

First post on the BQ Blog

Bombay Quotient Logo (What it was supposed to be)

(Yes, I was so pepped up, I even made a logo for it!)

 

BQ is a medium dedicated to Bombay. This is an outlet to speak out about the city - no strings attached. Bombay truly has that never-say-die spirit! But unfortunately, Main Stream Media hypes it for all the wrong reasons. For instance, the very fact that the city started moving on after the 7/11 Blasts in no way defines the spirit of Bombay.

Let’s get real; when the whole world is fighting terrorism, the city’s getting used to it? Some media houses have put it exactly that way by sensationalizing the issue and labeling it as the ‘Spirit’ of Bombay.

We aren’t a media house; we aren’t a sensation. We are a sensible medium for young minds.
We don’t have reporters on the payroll (we don’t need any) nor are we endorsed by brands. Let’s make the best of this freedom and speak what we want to and why

We want to represent the educated, young mass of the urban population. Let the youth speak about what they think about the city and get heard by like-minded people.

The Anti-Reservation stir got youth from this very sensible mass together. Students and Professionals came together for a common purpose. Critics may say that it was futile and some may even feel that it was a sheer waste of time. In fact, ultimately it really didn ’t work out, did it? Wrong! It did. This stir pinched every one of us surely. Such a phenomenon was never heard of in the past ever. An educated class on the streets fighting for their rights! It’s true that there was an ‘Educated Awakening’. As a matter of fact, efforts are still on.

It was the internet that made this movement as strong as it became. No doubt, it was covered by the MSM effectively, but it was the e-mails and the forums on the net that spread the word like fire. .

But all this can be possible with your participation @ bombay?quotient

So blog on…

What’s wrong with Bombay?

First of all, the name itself! What’s wrong with Bombay anyway? Why the hell do we need ‘Mumbai’?

We are quite fed up of the manipulated rickshaw fare meter as well as the promising ‘work in progress’ by the BMC. The roads have more potholes than the total number of pimples on Om Puri’s face. There are anti-reservation protests by the educated youth and the best corners at the nearest coffee shops are reserved ;)Bollywood is getting undue importance on local tabloids when there are even more happening stories in our neighbourhood. While the whole world is fighting against terrorism, Bombay’s getting used to it! Family Disputes are becoming public tamashaa’s! Boomtown Rap or Uptown Rape? Clean Mumbai? Dream Mumbai !!! Is there an educated class with an illiterate mentality? This site is dedicated to the ‘Educated, Sensible, Passionate, future of Mumbai’ Bombay Quotient is for the educated Bombayite youth with a literate mentality! Let the citizens speak for what they think about the city! Everyone’s a celebrity here. Recognition for commendable achievements is what is important here unlike Rakhi Sawant! Oh Hell! It’s high time, Bombay gets it’s very own website.

Get involved > bombay quotient (at) gee-mail.com

bombayquotient.com

Ordinary People…Celebrity Roles

Damn, I love this tag-line. Although, it doesn’t suit what Bombay Quotient is right now!

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INSEAD Knowledge Newsletter

It’s easy to subscribe to hundreds of different newsletters and updates of companies and websites and have them in the mailbox daily, weekly or whenever! Although, it takes too many efforts to avoid hitting the delete button (or the ‘Archive’ button in case of Gmail). But this newsletter is really worth it! You will surely not regret having subscribed to it. Almost all the articles are worth a read.

INSEAD Knowledge website gives you articles on current business trends, best practices, social entrepreneurship and everything in business that is changing the world around you. Most of them are written by people who are well-recognized business owners or researchers in the field of business. You will often find students/professors of INSEAD writing these articles! Also they have a section on Videos here.

Click here to visit their website and subscribe

PS: It is not necessarily for people in business and management.

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Fring me - Mobile Instant Messenger

As a lot of my friends might already know that I use Fring too often. Yes, you could say that am addicted to it. But it’s really cool and let’s me stay connected with everyone - anytime over cellphone. I just updated my Fring version on my cellphone and now even my Y! messenger contacts can IM me (whenever am online on Fring)

For those of you who don’t know what I’m talking about - Fring is a free Instant Messenger that I use on my cellphone to connect to the Live (MSN) Messenger, Google Talk, Y! Messenger, Skype and Twitter. AOL or ICQ users can also use Fring but since I don’t have any friends on those I don’t use it for any of those services. And am sure that my account must have been deactivated since ages!

Most of all, this post would be incomplete if I didn’t write why there’s such a hoopla for Fring, even when there are other IM apps available on the web. It’s because it allows you to call any of your IM contacts for FREE - directly from your phone. Sounds amazing isn’t it? But all you Indian users (or atleast for those who use Vodafone GPRS in India) should know that your ‘Vodafone Connect’ network’s bandwidth is too low to support this without any major time-lags! So expect it to work as a walkie-talkie for sure :P

Anywho - this post is also to let my blog visitors know that you can now instantly  message me if you see that am online on the widget I installed on the sidebar of this blog. (Please  comment on the blog though)

You need a GPRS connectivity on your cellular phone to use this application. Different telecom providers have different GPRS plans that may or may not allow you to use Fring and other high-bandwidth consuming applications. If you have the GPRS plan which allows you to surf the web on your laptop, you should  probably be able to use Fring.

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